Communication Awareness – Respond Responsibly

This minigame presents the learner with various text messages. The learner must decide which message should be sent in workplace situations.

My Roles:

  • Creative Director
  • Project Manager
  • Technical Writer
  • Audio Editor

--writing excerpt--

Communication Awareness – Respond Responsibly

Instructions: Click the text alert to read the text message.

Question: Review the text message above. Should you send your coworkers, supervisor, client, or any work-related personnel this text?
(Developer note: Question will be the same for all text messages; text message will be above the question.)

Text Message 01:

thxs I will be sure 2 get back to you im on a call rt now so call u in 10

Answer 01 (YES or NO response):

YOU ARE CORRECT!
The correct answer is No.
If you must text, make sure you respond in a professional tone and write as if you were sending an email. This means using grammatically correct punctuation and avoiding shorthand text that can lead to misinterpretation.

SORRY, YOU ARE INCORRECT
The correct answer is No.
If you must text, make sure you respond in a professional tone and write as if you were sending an email. This means using grammatically correct punctuation and avoiding shorthand text that can lead to misinterpretation.

Text Message 02:

Hi James,
Thanks for sending this my way. I’ve just sent you an email with my response.

Answer 02 (YES or NO response):

YOU ARE CORRECT!
The correct answer is Yes.
If you receive a work-related text, it is best to redirect communications back to email. This directs the sender to the email, which is easier to archive and reference than scrolling through texts.

SORRY, YOU ARE INCORRECT
The correct answer is Yes.
If you receive a work-related text, it is best to redirect communications back to email. This directs the sender to the email, which is easier to archive and reference than scrolling through texts.

Text Message 03:

Hi Candance,
Do you need the report by 10:00 a.m. Monday morning?

Answer 03 (YES or NO response):

YOU ARE CORRECT!
The correct answer is No.
Email is the preferred method of communication, as it ensures an accurate record of requests and documents being sent and received.

SORRY, YOU ARE INCORRECT
The correct answer is No.
Email is the preferred method of communication, as it ensures an accurate record of requests and documents being sent and received.

--end of writing excerpt--